Our Innovative Fusion of Telco Services and Comprehensive Insurance & Takaful Protection Ensures Superior Coverage Across Lifestyle, Medical, Personal Accident, Life, Home, and More.
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At MYSIGNAL, we believe in safeguarding your future with comprehensive protection plans tailored to your needs. Choose between our two distinct yet equally reliable plan options: Insurance Plans and Takaful Plans, both with exceptional Telco Services. Each offers unique benefits and features, ensuring your peace of mind in different ways.
Discover the reliability of our Conventional Plans tailored to meet diverse insurance needs. Our Insurance Plans are crafted based on time-tested principles, offering a wide array of benefits designed to secure your lifestyle, health and valuable assets.
Embrace the strength of our Takaful Plans, rooted in solidarity and guided by Islamic principles. These plans stand as a testament to shared responsibility, providing inclusive coverage aligned with Sharia guidelines.
Explore MYSIGNAL’s Insurance & Telco Plans for Comprehensive Coverage and Trusted Security
Signal Gold is a customised SIGNAL Plan developed exclusively for Senior Members of our society (aged 60 to 80 years) - paired with a SIM card with up to 59GB data and unlimited calls.
Signal Life is a customised and affordable SIGNAL Plan, providing valuable Personal Accident, Home & Lifestyle Insurance - paired with a SIM card with up to 56GB data and unlimited calls.
Signal Premier is an exclusive SIGNAL Plan offering valuable Medical (Hospitalisation & Surgical), Personal Accident, Lifestyle and Home Care Insurance - paired with a SIM card with up to 65GB data and unlimited calls.
Signal Family is a customised SIGNAL Plan specially designed for families (up to 4 members in a family), providing valuable Home, Lifestyle and Personal Accident protection - paired with a SIM card with 200GB data (shared) and unlimited calls.
Explore MYSIGNAL’s Insurance & Telco Plans for Comprehensive Coverage and Trusted Security
Signal-i-Life is a customised and affordable Takaful SIGNAL Plan, providing valuable Personal Accident benefits and Outpatient Clinical Reimbursement - paired with a SIM card with 50GB data and unlimited calls
Signal-i-Family is a customised Takaful SIGNAL Plan specially designed for families (up to 4 members in a family), providing valuable Home, Lifestyle and Personal Accident protection - paired with a SIM card with 200GB data (shared) and unlimited calls
SIGNAL is a first of its kind telco-based insurance and takaful plan, providing valuable protection benefits encompassing Lifestyle, Medical, Personal Accident, Life, Home etc, paired with a SIM card with exceptional telco services.
SIGNAL offers crucial insurance and takaful benefits, paired with a SIM card and offered at the cost of a standard telco subscription fee i.e. at no additional cost.
All SIGNAL plans come with both telco services and insurance/takaful benefits. Customers will just have to pay the monthly subscription for the SIGNAL plan subscribed, to access the telco services and benefit from the insurance and takaful protection.
The telco services are provided by Celcomdigi Bhd (hereinafter referred to “Partner”).
The insurance is underwritten by several leading insurance providers and takaful operators in Malaysia licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia. You may refer to the respective SIGNAL plans for more information.
Yes, you can maintain your existing mobile number irrespective of your existing telco provider.
You will need to terminate your existing contract and settle all outstanding amounts before subscribing to SIGNAL and retaining your existing number.
You can subscribe for SIGNAL and obtain a new mobile number and SIM card.
You will not be able to subscribe to SIGNAL if you are blacklisted.
No, the line is not transferrable.
No, we do not have the option for supplementary lines.
Yes, you can but subject to additional cost and T&C apply. Kindly contact our Customer Service for more information.
MySignal Marketing Sdn Bhd shall not be responsible in the event the Customer’s subscription was activated by a third party without his/her consent. MySignal Marketing Sdn Bhd shall not refund nor compensate the Customer in any manner whatsoever in such situations.
Via online banking.
No, you can only subscribe for SIGNAL online at www.mysignal.com.my and likewise pay your bills via online banking.
All invoices must be paid on the due dates, with reminders being sent before the due date. Non-settlement of invoices will result in the phone line and insurance benefits being suspended.
Ownership of the mobile number will be with MySignal Marketing Sdn Bhd.
No, you will continue to use the same mobile number but ownership will be with MySignal Marketing Sdn Bhd.
Yes, ownership of the mobile number will be transferred back to the user, once all outstanding (if any) has been settled.
Our various plans cater to different segments of the society and each plan has its own unique proposition. You may refer to the respective plans or PDS and policy wordings for more information.
You may cancel your subscription for SIGNAL by providing MySignal Marketing Sdn Bhd with a written notice of the intended cancellation. The cancellation will take effect for the entire SIGNAL subscription including the telco plan, insurance protections, and other benefits. There shall be no refund of subscriptions including contribution for the insurance/takaful protection, by the insurance provider/takaful operator or MySignal Marketing Sdn Bhd.
The period of coverage for the insurance/takaful protection is twelve (12) months and the certificate will be renewed on a yearly basis upon renewal of SIGNAL subscription.
The period of coverage for insurance/takaful protection shall take effect seven (7) days from successful subscription to SIGNAL. You will receive a confirmation via email within four (4) working days of registration if your subscription is successful or otherwise. However, please take note that the coverage is subject to a waiting period as outlined in the policy wording.
Once you have successfully registered for SIGNAL, you will receive an email notification within four (4) working days with your certificate number, the effective and expiry date of the certificate, and other relevant information.
The certificate will be automatically extended every month subject to the timely receipt of the monthly subscription fee. You will receive a notification via email informing you of the expiry of the initial twelve-month (12-month) contract, two months before the expiry date, and requesting if you wish to continue for a further period of twelve (12) months. There will not be any waiting period for insurance/takaful protection upon renewal.
Fill in the claim form and submit the completed form together with supporting documents to enquiry@mysignal.com.my. We will then forward this information to the respective insurance provider/takaful operator.
The claim form and list of supporting documents vary for each SIGNAL plan as these requirements are determined by the respective insurance provider/takaful operators.
Approximately fourteen (14) working days from the date of claims submission. However, the turnaround time may vary subject to the insurance provider/takaful operator's assessment of the claims. In the event of insufficient/incomplete information, the claims processing will take a longer time to be completed.
You may contact our Customer Service at +603 2779 2419 or enquiry@mysignal.com.my (Monday to Friday, 9 am to 6 pm).
This benefit provides reimbursement of charges for treatment or consultations by registered doctors in Malaysia for common sicknesses or injuries not requiring hospitalisation, up to specified limits in the SIGNAL Plan subscribed.
For Individual SIGNAL Plans, only one (1) claim is permitted every three (3) months, while for Family SIGNAL Plans, up to two (2) claims are allowed within the same period. Each claim is limited to a reimbursement of fifty percent (50%) of the total bill subject to a maximum amount as offered in the respective plans.
Please contact SIGNAL Customer Service at enquiry@mysignal.com.my
All claims shall be processed and payment credited to the nominated bank account within seven (7) days of receipt of the duly completed claim form and relevant receipts.
No, it is not transferrable.
Any unclaimed benefits within a three (3)-month cycle is not allowed to be carried forward to the next cycle and will be forfeited.
Find Clarifications on MYSIGNAL’s Insurance and Takaful Plans, Addressing Common Questions
Discover How MYSIGNAL Plans Have Secured Lives: Testimonials Reflecting Trust and Satisfaction
Finding comprehensive protection for my family used to be a challenge until we discovered SIGNAL Family. This innovative plan combines insurance coverage for home, lifestyle, and personal accidents with outpatient medical reimbursement. What's more, each family member gets a SIM card with top-notch telco services. It's the perfect blend of safety and connectivity in one package.
SIGNAL Gold has been a true blessing for me as a senior. This unique insurance plan not only provides tailored protection benefits, including outpatient medical reimbursement, but also includes a top-notch telco plan. It's like having peace of mind and connectivity all in one package. SIGNAL Gold offers seniors like me the best of both worlds at an unbeatable value.
SIGNAL Life has truly exceeded my expectations. It's not just a telco plan; it's a lifeline. With robust coverage for personal accident, home, and lifestyle, coupled with outpatient medical reimbursement, it provides the security I need. This coupled with an excellent telco package, staying connected has never been easier. SIGNAL Life is simply indispensable for safeguarding both my well-being and connectivity needs.
Choosing SIGNAL Premier was one of the best decisions I've made. It offers unparalleled worldwide protection round the clock, including medical, personal accident, home, and lifestyle insurance. With a SIM card providing exceptional telco services, it's the ultimate in convenience and peace of mind. SIGNAL Premier sets a new standard in comprehensive coverage and connectivity.
Learn More About MYSIGNAL Insurance and Takaful Solutions
Pioneering Telco-Infused Insurance & Takaful Solutions for Comprehensive Coverage
Reach Out for Support, Inquiries, Collaborations, or to Explore Tailored Solutions for Your Insurance and Takaful Needs. Our Experts Await to Assist You in Securing Comprehensive Protection.
MySignal Marketing Sdn Bhd [201901003462 / 1312788 – U]
A-15-1, Block A, JayaONE 72A Jalan Prof. Diraja Ungku Aziz 46200 Petaling Jaya, Selangor Darul Ehsan, Malaysia
enquiry@mysignal.com.my
